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This store has earned the following certifications.
Northside Shoes / Northside Hiking
WATERPROOF AND TRUSTWORTHY
Keep your feet dry and comfortable all day with KEEN.DRY waterproof breathable membrane. This innovative technology allows moisture to escape while keeping water out, ensuring your feet stay dry and fresh even in wet conditions.
EXCELLENT TRACTION
Experience unparalleled grip and stability on any terrain. Our KEEN ALL-TERRAIN rubber outsole offers superior traction, whether you're navigating through muddy environments or rocky surfaces. Plus, the non-marking rubber outsoles won't leave any marks or imprints inside when you're walking indoors.
BALANCE AND SUPPORT
Stay balanced on uneven surfaces with the external Support Shank. Alongside a contoured heel, this feature provides next-level stability, ensuring you maintain your footing even on challenging terrains.
COMFORT AND SIZING
Enjoy a low-profile upper that enhances comfort and mobility. The padded tongue and collar ensure a snug, comfortable fit. The Iconic KEEN Original Fit offers generous space for your toes to spread out, providing ultimate comfort and support.
UNMATCHED COMFORT
Feel supported all day with the removable metatomical footbed. This design provides excellent arch support and cradles the natural contours of your foot, promoting proper alignment and reducing foot fatigue.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 3-7 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(7-10
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 7 business days (bank processing time frame).
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