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This store has earned the following certifications.
Northside Shoes / Northside Shoes-2
Waterproof and Seam Sealed Upper Our hiking boots feature a waterproof and seam-sealed upper, ensuring complete protection from rain, snow, and mud. This innovative design keeps your feet dry and comfortable throughout the year.
Molded Midsole with Protective Toe Cap The molded midsole is designed to provide exceptional shock absorption and protection. The protective toe cap adds an extra layer of safety, shielding your toes from rocks, branches, and other outdoor hazards.
Contoured Removable Insole Our contoured removable insole offers additional comfort and support. The ergonomic design and cushioning provide a customized fit, making each step less taxing on your feet. Simply remove and replace for a fresh, more comfortable walking experience.
Heel Loop for Easy On and Off The heel loop is a thoughtful design feature that makes getting into and out of the boots effortless. Whether you're heading out for a long hike or just stepping off the trail, this feature enhances convenience and efficiency.
Traction Outsole for Long-Wearing Performance Our traction outsole is engineered for durability and grip. Whether you're on rocky terrain, muddy paths, or frozen trails, this outsole delivers excellent traction and long-lasting performance, ensuring you stay secure and stable.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 3-7 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(7-10
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 7 business days (bank processing time frame).
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